Guest supply restocking means Orlando STR Cleaning replaces the consumables a guest works through during a stay — paper products, dish and laundry soap, coffee, trash bags and starter toiletries — during the turnover or mid-stay visit. It isn't priced as its own line item; it rides on whichever visit is already scheduled.
Running out of paper towels or coffee on night two isn't a cleaning problem, but it lands in the review anyway. Restocking is the part of the job that has nothing to do with dirt and everything to do with whether the next guest has what they need on arrival — coffee for the first morning, enough toilet paper to make it past day one, a working roll of paper towels by the stove. None of it shows up on a checklist for "clean," and it's the easiest thing to skip on a fast turn.
It's built into the visits already on the calendar rather than sold as its own appointment. A turnover restocks for the incoming guest; a mid-stay visit tops off whatever a longer stay has worked through partway.
What's on the restock list?
The list is short, and it's the reason guests leave a bad review over something that has nothing to do with cleanliness:
What's on hand versus what's expected varies property to property, which is part of what we check on the first visit.
- Paper products — toilet paper, paper towels, tissues
- Dish soap, dishwasher pods and laundry detergent
- Coffee, filters and starter condiments
- Trash bags
- Starter-size guest toiletries
Why isn't this priced as its own service?
Because it doesn't stand on its own — a restock without a clean, or a clean without a restock, leaves half the job undone.
Orlando STR Cleaning folds it into whichever visit is already on the schedule instead of quoting it separately, so there's one appointment to book instead of two, and one crew that already knows the property doing both at once.
Do I need to supply my own toilet paper and toiletries, or do you bring them?
We restock during the scheduled visit; property owners typically keep the underlying stock ordered and on hand for us to place. If a property runs low between visits, flag it and we'll note it for the next stop.
Does restocking cost extra?
It's included in the turnover or mid-stay visit rather than billed as an add-on, since it happens during a visit you've already booked.
What if a guest uses up supplies partway through a long stay?
That's exactly what the mid-stay visit is for — it's the point in a longer stay where consumables usually need topping off before the next guest arrives.